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At AG Scientific, we pride ourselves on providing outstanding customer support. Whether you are a new or existing customer, it is our policy to respond & act on your call the same day of receiving your inquiry. If you have questions or concerns regarding a mail, fax, phone, Internet or e-mail order, and would like to speak with someone directly, call us toll-free in the U.S. and Canada at 1-877-452-9925, or worldwide at 1-858-452-9925. You can also email us at firstname.lastname@example.org or contact us.
Terms & Conditions of Sale
Product prices are correct at the date of printing but are subject to change without notice.
All products are insured against loss.
All products sold by AG Scientific are for Laboratory, Resale or Manufacturing purposes only. They are not intended for Human Drug, Food Additive, Clinical or Household use. Professional laboratory staff should only handle these chemicals. Some of the products are toxic or hazardous. These products are intended for use by qualified professionals who are familiar with their potential hazards and are thoroughly trained in good laboratory procedures. Information pertaining to the potential hazards of our chemicals is provided on our Material Safety Data Sheets, which will be supplied on request. The absence of a warning must not be interpreted as an indicator of safety. We must strongly emphasize that the information is not available on the possible hazards of many compounds.
AG Scientific (the Seller) warrants, to the original purchaser only, that the products listed in the catalog conform to the composition and purity described therein at the time of their shipment. Purchaser's sole remedy for failure to meet this warranty shall be the replacement of the unused portion of the product, or at the Seller's option, refund of the purchase price provided that the purchaser returns the alleged nonconforming product within 30 days of the receipt of the product. Returns will not be accepted unless written authorization has been obtained from AG Scientific. All returns are subject to a 25 % restocking charge. The Seller makes no other warranty, expressed or implied, including any implied warranty of fitness for a particular purpose or of merchantability. In no case shall the Seller assume any responsibility for the use or handling of the product or any liability for consequential, special, indirect or incidental damages resulting there from.
Shipments within the US are via standard next day service, shipments outside the US are via courier, international priority status.
A lot-specific certificate of analysis may be provided, upon request, with each product ordered. If you are not satisfied with our product please contact us for replacement. Products may not be returned without our approval. Any annihilation requires our permission. For improper handling and storage, we cannot be held responsible.