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How to Order

Ordering online is quick & easy, if you follow these steps:

  1. Using search box, locate the product to order.
  2. Scroll to size options, select size you need, then click "Add to Order."
  3. "Continue" to add more products to your order, following steps 1-2 until you have selected all the products needed.
  4. Click "CHECK OUT" to process your order.
  5. Select the shipping method via FREIGHT SERVICE. Please note: 2nd Air applies only to room temperature products shipped within the U.S..
  6. Next you need to SIGN IN, or LOG IN if a new customer. REMINDER: username = email address, password=password you assigned. If you forgot your password you can contact tech@agscientific.com or complete a new registration.
  7. Select payment method (PO# or Credit Card). NOTE: Purchase orders are only accepted for existing customers with previously established credit limits. If you cannot provide credit card, contact AG Scientific directly to discuss other payment option including wire transfer, COD, etc.
  8. Confirmation will be displayed and emailed to you. This confirmation outlines the order as keyed by you. You will be updated w/in 24 hrs by our order dept with shipping details or if there are any questions regarding your order. If you do not receive shipping confirmation from A.G. Scientific within 24hrs of processing your order, please contact our office at 858-452-9925.

PHONE or FAX ORDERS:

AG Scientific accepts phone and fax orders as well. We will need the following information to process your order:
Company / Institute name
Contact Name
Delivery address, include building & room # where appropriate
Phone#, Fax# & Email for contact person
Billing Address
Billing phone#, fax# & contact person
Product Name, Product # (if available)
Size & Qty

PHONE:

US & Canada, toll free: 877-452-9925
Outside US & Canada: 858-452-9925

FAX:

US & All other areas: 858-452-9926

HOURS:

7:30AM EST - 8 PM EST. For products in stock, orders placed up to 5PM EST will ship for next day delivery upon request.

EMAIL ORDERS:

Orders can also be sent via email. Include the information as outlined above for phone or fax orders, and send to:
sales@agscientific.com or support@agscientific.com

FOR NEW ACCOUNTS:

New customers to A.G. Scientific may need to complete a “new account” form in order to process and ship the order. We will send this form to you upon receipt & review of the order.